For people who ask
- One sentence raises a request. No forms.
- “For your action” shows exactly when you're needed.
- Nudge or ask for higher priority with one tap.
- Your browser tab shows “(2) Wrkmpr” when two things wait for you.
Ticketing for small businesses
Two boxes. No status meetings.
Ask for anything in one sentence. See where it is in one click. Every request, approval and hand-off lives in one place, so nobody has to chase anyone.
No credit card. Nothing to install. Hosted in the EU.
What do you need?
@facilities walk-in fridge at Riverside showing 9°C
- #41Walk-in fridge at Riverside showing 9°CFor your action
- #38Cover for 2 waiters on SaturdayIn progress
How it works
Three things to learn. Most people get it in five minutes.
- @
Ask a team
Type
@facilitiesor@payrolland what you need, in your own words. That's a ticket. - #
See where it is
Box 2 shows your latest requests: who has it, how long, what's next. Type
#41to find any ticket. - @ #
Bring people in
In a reply,
@nameasks someone to act and#namekeeps someone informed. Like To and CC, but tracked.
Made for everyone in the business
For people who do the work
- Your team's queue, newest and most urgent first.
- Take it, ask, transfer, escalate or ask for approval.
- Service levels that count your business hours and pause while you wait for an answer.
- The full history on every ticket.
For managers
- “People you manage” shows what your team raised or is working on.
- Approvals reach you through your organisation's reporting lines.
- Overdue work escalates to you automatically.
- Summaries by default, so people's requests stay private.
One ticket, four people, four views
The walk-in fridge at a restaurant fails before dinner. Each person sees only what they need, with only the buttons they're allowed to use.
#41Walk-in fridge at Riverside showing 9°CIn progress
#41Walk-in fridge at Riverside showing 9°CIn progress
#41Walk-in fridge at Riverside showing 9°CFor your action
#41Ana: request for @facilitiesIn progress
Try it in a real business
Eight invented businesses, already busy. Pick one and log in as anyone: you'll see their day exactly as they would.
Harbour & Pine Accountants
Accounting and payroll firm
Client paperwork chased with @, partner sign-off, an urgent failed payroll run.
Meridian Property Services
Property management
A burst pipe: tenant to handyman to plumber quote waiting for approval.
Ember Kitchen Group
Restaurant group, 6 sites
A walk-in fridge failing mid-service, escalated up to the facilities lead.
Nordlys Hotels
Boutique hotels, 3 sites
Housekeeping, maintenance and front desk handing work on, around the clock.
Sunrise Solar Installers
Solar installers
Survey to design to permits, and a crew on a roof waiting for missing panels.
Green Basket Stores
3 shops and a webshop
A card terminal down with a queue at the door, and a refund over the limit.
Kessler Fabrication
Small manufacturer
A press line down at the start of the shift, a rush order needing overtime approval.
Bright Smile Dental
Dental group, 4 practices
A failed autoclave, a locum to approve, supplies running low. Operations only, no patient data.
Where it helps most
Anywhere work is asked for, handed on, approved or waited on, and nobody owns the follow-up.
- Several sites, one head office: restaurants, hotels, shops, clinics.
- Office and field: installers, property managers, maintenance crews.
- Floor and office: workshops, warehouses, small manufacturers.
- Client work with sign-off: accountants, agencies, studios.
Not a project planner, a stock system or a patient record. Wrkmpr coordinates the work around those.
About €2 per person a month
Everyone in the business counts, not just the people who resolve tickets. Paid yearly in advance.
Starter
€199 a year
Up to 10 people
Team
€499 a year
Up to 25 people
Growth
€899 a year
Up to 50 people
Larger
€2 per person a month
50 people or more
Prices exclude VAT. Every plan includes all features. Start with a free 30-day pilot.
Your work stays yours
- Hosted in the EU. Built with GDPR in mind.
- No advertising, no tracking. No third-party scripts, fonts or icons.
- Confidential teams. HR or partner tickets are hidden even from managers.
- Every change recorded. Ticket history and settings changes can't be quietly rewritten.
Questions
Is this ITIL?
It follows ITIL ideas: incidents and requests, priorities, service levels, escalation and approvals. It just keeps them out of people's way. We say ITIL-aligned, not certified.
Do people need training?
About five minutes: @ to ask a team, # to find a ticket, and @name or #name in replies. Admins spend about fifteen minutes setting up people and teams.
Why not email notifications?
On purpose. Wrkmpr is the place where work happens, so it stays open like your email. The browser tab shows how many things wait for you.
Who can see a ticket?
The person who raised it, the team working on it, and anyone they bring in. Managers see summaries by default. Your admin can change this in settings.
What happens to old tickets?
Closed tickets stay findable with #number. Later versions will move older ones into a searchable archive.
Can we try it first?
Yes: log into a demo business above, or ask for a free 30-day pilot for your own team.